At NMC Racing, we're committed to protecting your privacy. This policy explains what information we collect from you, how we use it, and what choices you have about it.
1. Information We Collect
We collect a few different kinds of information:
Account Information: When you create an account on our webstore, we collect your name, email address, telephone and password. This allows you to manage your orders, save shipping addresses, and generally have a smoother shopping experience.
Order Information: When you make a purchase, we collect information necessary to process your order. This includes your shipping address, billing address, payment information (we don't store your full payment details – see section 2), and the items you purchase.
Contact Information: When you contact us through our contact form, we collect your name, email address, and the content of your message. This allows us to respond to your inquiries and provide support.
2. How We Use Your Information
We use your information for the following purposes:
Fulfilling Orders: To process and ship your orders, and to provide customer support related to your orders.
Account Management: To manage your account, allow you to review past purchases, and provide a personalized shopping experience.
Communication: To communicate with you about your orders, respond to your inquiries, and potentially send you updates about our webstore (with your consent - see section 4).
Security: To protect our webstore and your information from fraud and abuse.
Important Note on Payment Information: We use a secure third-party payment processor (Mollie) to handle your payment transactions. We do not directly collect or store your full credit card or payment details. The payment processor’s privacy policy will govern how they handle your payment information. We only receive confirmation of successful or failed transactions.
3. We Don't Track You
We respect your privacy and do not use any analytics tools. This means:
We do not track your browsing activity on our webstore.
We do not collect data about how you use the devices purchased from our webstore.
We do not collect information about how you use the software downloaded from our webstore.
We do not create user profiles for advertising purposes.
4. Marketing Communications
We will never send you unsolicited marketing communications.
5. Data Access and Control (GDPR Compliance)
You have the right to access, rectify, and erase your personal data that we hold, in accordance with the General Data Protection Regulation (GDPR).
Access: You can request a copy of the personal data we hold about you.
Rectification: You can ask us to correct any inaccurate or incomplete data.
Erasure ("Right to be Forgotten"): You can request that we delete your personal data, subject to certain legal exceptions.
To exercise these rights, please contact us through our contact form. We will respond to your request within a reasonable timeframe (typically within 30 days).
6. Data Security
We take reasonable measures to protect your information from loss, theft, unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is completely secure. We cannot guarantee the absolute security of your information.
7. Sharing of Information
We will only share your information with third parties in the following circumstances:
With our payment processor to process your payments.
With shipping carriers to fulfill your orders.
If required by law, such as in response to a subpoena or court order.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our webstore.